Call Us : 0151 388 3038
Ever been somewhere & it’s missing something that you are used to? I stay in hotels a lot. This evening I wanted something sweet & asked at reception if they have a little snack bar/machine. I didn’t want to go […]
September 02, 2014 - (0) comments - Learning, PDCA, Solving Problems
I couldn’t count the number of organisations I have worked in/with where they have been a bit upset when I have said that they have to establish a baseline (a standard) before they can improve. In one I was working […]
August 26, 2014 - (0) comments - Change, Leadership, Make Problems Obvious, Standards, Systems Thinking, Uncategorized
I was recently in a conversation where a certain metric had begun going in the wrong direction. The upper management had noticed & wanted the direct manager to do some problem solving to figure out why. While this may be […]
August 19, 2014 - (0) comments - Leadership, Solving Problems
I was in a discussion today about a conceptual model and the interpretation thereof. While the model is sound, the language used creates confusion and often debate; to the point that even I debated its meaning when I was first […]
August 12, 2014 - (0) comments - Communication, Leadership
I was recently engaged (at least for a little while) in a discussion regarding a specific type of problem & how it requires a specific approach to solving. I absolutely agree that all problems have their own nuances & often […]
May 06, 2014 - (0) comments - Dynamic Organisations, Leadership, Learning, PDCA, Solving Problems
Daniel Boorstin wrote “The greatest enemy of knowledge is not ignorance, but the illusion of knowledge” (Often misattributed to Stephen Hawking). This illusion of knowledge often comes from a little knowledge internally extrapolated to a belief of sufficient or even […]
April 29, 2014 - 1 Comment - Leaders Developing People, Leadership, Learning, Lessons Learned
Dayid Moyes was sacked today, after less than 1 full season. Just to clarify, I am not a fan of any team nor do I follow the league in general. However, I wrote last year about Alex Ferguson’s departure & […]
April 22, 2014 - (0) comments - Change, Leadership
Ever get to the point where you realise your efforts to improve yourself or your business have been leading you in the wrong direction? Ever have someone point that out to you & think they are wrong? What if they […]
April 08, 2014 - (0) comments - Change, Leaders Developing People, Leadership, Learning, Lessons Learned
I was recently in a daily performance review where the team was struggling to achieve their expected performance on a certain KPI. They then said it’s OK, we’re going to change the expectation for the KPI to make it easier […]
April 01, 2014 - (0) comments - Leadership, Make Problems Obvious, Visual Management
An expression that is usually found in gyms & other sporting venues, there is some truth to it in business as well. Moving forward, getting ahead, making a strong position for yourself & your team takes effort, often painful effort. […]
March 25, 2014 - (0) comments - Change, Dynamic Organisations, Leadership, Solving Problems
© 2017 Cordell Hensley. All Rights Reserved.
