Jun
23
2016
I sat in a meeting the other day where a local manager was discussing his plans for the next phase of their transformation program. They were going to do 5S and had a list of all the right things to […]
May
10
2016
The title of this post is often attributed to Deming, although if you look at the bottom of THIS page it is reasonably clear that he did not say this. He did however, in his “out of the crisis”, cite […]
Oct
01
2015
I’ve had a few discussions recently regarding the need to visualise something if we know/are aware of the status, especially for short-term events. Why write it on a white board just in case somebody pops by and is interested? What […]
Dec
09
2014
I wrote last week about making problems obvious and the importance of quick & direct feedback loops to enable rapid problem detection & rectification. Last week I focused on the speed of the feedback, this week we’ll look at the […]
Dec
03
2014
I’ve written a few times about using visualisation to make problems obvious. Most people understand the thinking behind that & I have few issues when I discuss this with people. However, I have had many occasions where the gathering of […]
Nov
18
2014
Several discussions over the last few days have centred around standards and more specifically, enforcing them. One of the issues that is repeatedly discussed is to what extent. There are all sorts of standards that exist in any organisation. Most […]
Nov
11
2014
I was out for drinks with one of my MBA colleagues the other day & he was talking about some of his recent interactions with some very senior people in business. He was talking about their approach, their effectiveness & […]
Oct
01
2014
I read something the other day suggesting that people often get into a routine and eventually lose the drive that got them to where they are. This was in reference to their careers but the same thing often happens to […]
Aug
26
2014
I couldn’t count the number of organisations I have worked in/with where they have been a bit upset when I have said that they have to establish a baseline (a standard) before they can improve. In one I was working […]
Apr
01
2014
I was recently in a daily performance review where the team was struggling to achieve their expected performance on a certain KPI. They then said it’s OK, we’re going to change the expectation for the KPI to make it easier […]