Dec
09
2014
I wrote last week about making problems obvious and the importance of quick & direct feedback loops to enable rapid problem detection & rectification. Last week I focused on the speed of the feedback, this week we’ll look at the […]
Nov
11
2014
I was out for drinks with one of my MBA colleagues the other day & he was talking about some of his recent interactions with some very senior people in business. He was talking about their approach, their effectiveness & […]
Nov
04
2014
I’m currently working with a major airline. Over the weekend there was an issue where one of the hanger doors wouldn’t open & the technical team had to jump through quite a few hoops to get the aircraft out for […]
Oct
01
2014
I read something the other day suggesting that people often get into a routine and eventually lose the drive that got them to where they are. This was in reference to their careers but the same thing often happens to […]
Sep
24
2014
There are probably dozens if not hundreds of posters, articles & other media available on the net discussing or otherwise representing what are commonly referred to as the 5 (or 6) most dangerous words in the English language; “That’s how […]
Sep
09
2014
I regularly get challenged about how much is too much or people say ” the effort required is beyond the potential benefit”. Or something to that effect. In principle there is no limit to how deep we should dive, how […]
Sep
02
2014
Ever been somewhere & it’s missing something that you are used to? I stay in hotels a lot. This evening I wanted something sweet & asked at reception if they have a little snack bar/machine. I didn’t want to go […]
Aug
19
2014
I was recently in a conversation where a certain metric had begun going in the wrong direction. The upper management had noticed & wanted the direct manager to do some problem solving to figure out why. While this may be […]
May
06
2014
I was recently engaged (at least for a little while) in a discussion regarding a specific type of problem & how it requires a specific approach to solving. I absolutely agree that all problems have their own nuances & often […]
Mar
25
2014
An expression that is usually found in gyms & other sporting venues, there is some truth to it in business as well. Moving forward, getting ahead, making a strong position for yourself & your team takes effort, often painful effort. […]