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There was a slide posted on LinkedIn in the last couple of days (probably one of many and not the first time) asking if you listen to understand or to respond. The former is what we should do, the latter […]
March 18, 2014 - (0) comments - Communication, Leaders Developing People, Leadership, Solving Problems
I had an old boss that used to say “do you have 20 years of experience, or 1 year of experience repeated 20 times?” To me the former is good, the latter indicates a lack of learning. Many people try […]
February 25, 2014 - (0) comments - Dynamic Organisations, Leadership, Learning, Lessons Learned, Solving Problems
Pretty much anyone who works in manufacturing will be familiar with the term changeover & almost as certain they’ll know of or be familiar with quick changeover or SMED (Single Minute Exchange of Die). The technique used to reduce the […]
February 18, 2014 - (0) comments - Change, SMED, Solving Problems, Systems Thinking
I went to a networking event last week & the speaker’s topic was innovation. I enjoyed the talk & there were some solid messages within it. However, there was one comment/remark that I took umbrage to, the guy said “innovation […]
February 11, 2014 - 2 Comments - Change, Dynamic Organisations, Leaders Developing People, Leadership, Learning, Lessons Learned, Make Problems Obvious, Solving Problems, Systems Thinking
“We’ve got to focus on the critical issues!” You’re right, you do. But you also can’t ignore the “Non critical issues”. In fact, non-critical issues tend to become critical issues if left alone. They fester & grow & become critical […]
January 21, 2014 - (0) comments - Leadership, Solving Problems, Systems Thinking
The Hawthorne Effect – we’ve probably all heard about it at some point, a training course some years ago or some consultant mentions it after you show him the dramatic improvement in results after adjusting focus. I’m not going to […]
January 14, 2014 - (0) comments - Leaders Developing People, Leadership, Solving Problems, Standards, Systems Thinking
What is the standard? Do you have a standard? When drilling down to the root cause of any problem, this is probably THE key question to ask. Arguably, any root cause will be related to either a lack of a […]
December 03, 2013 - (0) comments - Solving Problems, Standards, Uncategorized
We all face problems in our work, how we deal with them differentiates between the successful & unsuccessful people & organisations. One of the keys, arguably THE key to solving problems, is to only work on one at a time. […]
November 26, 2013 - (0) comments - Learning, Solving Problems
We’ve probably all seen them; the managers who like to “drive the desk”. The ones who think they know what’s going on without ever having to get out to the Gemba (shop floor – where work actually happens) – Go […]
November 12, 2013 - (0) comments - Leaders Developing People, Leadership, Make Problems Obvious, Solving Problems, Visual Management
I’ve heard it said a few times that if you focus on costs, the costs seem to go up. I didn’t find any specific quote on it in a Google search, but I have seen it happen. Rather than looking […]
September 17, 2013 - (0) comments - Change, Dynamic Organisations, Leadership, Solving Problems, Systems Thinking
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