Oct
01
2015
I’ve had a few discussions recently regarding the need to visualise something if we know/are aware of the status, especially for short-term events. Why write it on a white board just in case somebody pops by and is interested? What […]
Dec
09
2014
I wrote last week about making problems obvious and the importance of quick & direct feedback loops to enable rapid problem detection & rectification. Last week I focused on the speed of the feedback, this week we’ll look at the […]
Dec
03
2014
I’ve written a few times about using visualisation to make problems obvious. Most people understand the thinking behind that & I have few issues when I discuss this with people. However, I have had many occasions where the gathering of […]
Apr
01
2014
I was recently in a daily performance review where the team was struggling to achieve their expected performance on a certain KPI. They then said it’s OK, we’re going to change the expectation for the KPI to make it easier […]
Nov
12
2013
We’ve probably all seen them; the managers who like to “drive the desk”. The ones who think they know what’s going on without ever having to get out to the Gemba (shop floor – where work actually happens) – Go […]
Jun
25
2013
On the radio this morning I heard at least 3 stories where transparency was a main driver of the story. The Edward Snowden saga, a story about the police and their treatment of a case from 20 years ago and the story from last week […]
May
07
2013
I’m currently setting up some visual management team boards for a client organisation but at the same time there is a team of managers also looking at an electronic system to do the same. Touch screens all over the shop […]
Apr
09
2013
Spending money on fancy white boards that all look the same? Here’s why I say they should be developed in-house & remain flexible with tape, magnets & stickers, not behind the film laminated permanent layouts.