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I was reading a book last week and there was an excerpt from a manager suggesting “conflict” was wasteful activity or should be included in the 7 wastes (8 if your model includes people’s potential). I then suggested the same […]
April 26, 2016 - (0) comments - Change, Communication, Leadership, Learning, Lessons Learned, Management, Solving Problems
As a consultant I am often given privileged information regarding a company, its operations and most often, future plans. This is often essential to the effectiveness of my advice, coaching & guidance . However, often times it is only a […]
October 21, 2014 - (0) comments - Change, Communication, Leaders Developing People, Leadership
Once, while doing a small survey of the local perceptions on continuous improvement I asked an operator one of the questions in the survey. The question was something along the lines of “are the improvement efforts aligned with the strategy […]
September 16, 2014 - (0) comments - Change, Communication, Leaders Developing People, Leadership
I was in a discussion today about a conceptual model and the interpretation thereof. While the model is sound, the language used creates confusion and often debate; to the point that even I debated its meaning when I was first […]
August 12, 2014 - (0) comments - Communication, Leadership
There was a slide posted on LinkedIn in the last couple of days (probably one of many and not the first time) asking if you listen to understand or to respond. The former is what we should do, the latter […]
March 18, 2014 - (0) comments - Communication, Leaders Developing People, Leadership, Solving Problems
A friend of mine recently showed me a letter from a customer of theirs who felt it necessary to inform their legal department that my friends company had failed to follow through on a commitment. In this case it was […]
October 08, 2013 - (0) comments - Communication, Leaders Developing People, Leadership, Lessons Learned, Standards
We’ve probably all been in a post project review or lessons learned session. How often have we actively gone out & actually shared what we learned? In dynamic organisations not only do we have processes & systems that make problems […]
August 27, 2013 - (0) comments - Dynamic Organisations, Lessons Learned
Blogging may be the antithesis of concision, Twitter is not. I received a Twitter message yesterday forwarded from a friend that said “Anyone know anyone with Lean/Six sigma in manufacturing? anyone know the best place to look?” Since I am a […]
March 16, 2011 - (0) comments - Communication
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