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I sat in a meeting the other day where a local manager was discussing his plans for the next phase of their transformation program. They were going to do 5S and had a list of all the right things to […]
June 23, 2016 - (0) comments - Change, Dynamic Organisations, Leaders Developing People, Leadership, Learning, Make Problems Obvious, Solving Problems
One of the topics discussed often in consulting, and very often in the sales stage of engagements, is ROI. When will I get my investment back? This is of course important to any business owner and most managers. However, as […]
June 01, 2016 - (0) comments - Learning, PDCA, Solving Problems
I read an article the other day that was a modification of what I thought was a consulting urban legend. A consultant called in to fix something nobody else could fix and a huge invoice for merely pointing out where […]
May 24, 2016 - (0) comments - Leaders Developing People, Learning, Lessons Learned, Solving Problems
I’ve never heard anyone say they spent too much time planning & not enough doing, checking or acting. Last Friday I had to do some investigation (Problem Solving) on my boat’s engine. I knew it was something with the flow […]
May 17, 2016 - (0) comments - PDCA, Solving Problems
I was reading a book last week and there was an excerpt from a manager suggesting “conflict” was wasteful activity or should be included in the 7 wastes (8 if your model includes people’s potential). I then suggested the same […]
April 26, 2016 - (0) comments - Change, Communication, Leadership, Learning, Lessons Learned, Management, Solving Problems
I recently read an article about the 5i method for problem solving that is simpler than the standard A3 & yet will be effective for many problems faced by many organisations. What I liked about it most was that it […]
March 21, 2016 - (0) comments - Change, Dynamic Organisations, Leaders Developing People, Learning, Solving Problems
I read an article the other day about standardised work and one today regarding A3’s. The first one had a phrase that reverberated with me; “a countermeasure in search of a problem, instead of the other way around”. The second emphasises […]
February 09, 2016 - (0) comments - Change, Dynamic Organisations, Leaders Developing People, Leadership, Learning, Solving Problems, Standards
I wrote last week about making problems obvious and the importance of quick & direct feedback loops to enable rapid problem detection & rectification. Last week I focused on the speed of the feedback, this week we’ll look at the […]
December 09, 2014 - (0) comments - Leadership, Make Problems Obvious, Solving Problems, Visual Management
I was out for drinks with one of my MBA colleagues the other day & he was talking about some of his recent interactions with some very senior people in business. He was talking about their approach, their effectiveness & […]
November 11, 2014 - (0) comments - Change, Dynamic Organisations, Leadership, Learning, Make Problems Obvious, Solving Problems
I’m currently working with a major airline. Over the weekend there was an issue where one of the hanger doors wouldn’t open & the technical team had to jump through quite a few hoops to get the aircraft out for […]
November 04, 2014 - (0) comments - Dynamic Organisations, Solving Problems
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