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The title of this post is often attributed to Deming, although if you look at the bottom of THIS page it is reasonably clear that he did not say this. He did however, in his “out of the crisis”, cite […]
I’ve been preparing for a talk I’m giving this Friday and struggling to clarify what my “take away” is. Most speakers say that we should be clear about what we want people to get from the talk and in many […]
April 05, 2016 - (0) comments - Change, Dynamic Organisations, Leaders Developing People, Leadership, Learning, Management, Systems Thinking
Anyone who has worked in Lean or anywhere near it will be familiar with the seven wastes; Transportation, Inventory, Motion, Waiting, Over-production, Over-processing & Defects (TIMWOOD). One of the things that I see people forget or ignore is the fact […]
November 25, 2014 - (0) comments - Change, Lean, Systems Thinking, Waste
I couldn’t count the number of organisations I have worked in/with where they have been a bit upset when I have said that they have to establish a baseline (a standard) before they can improve. In one I was working […]
August 26, 2014 - (0) comments - Change, Leadership, Make Problems Obvious, Standards, Systems Thinking, Uncategorized
Pretty much anyone who works in manufacturing will be familiar with the term changeover & almost as certain they’ll know of or be familiar with quick changeover or SMED (Single Minute Exchange of Die). The technique used to reduce the […]
February 18, 2014 - (0) comments - Change, SMED, Solving Problems, Systems Thinking
The Hawthorne Effect – we’ve probably all heard about it at some point, a training course some years ago or some consultant mentions it after you show him the dramatic improvement in results after adjusting focus. I’m not going to […]
January 14, 2014 - (0) comments - Leaders Developing People, Leadership, Solving Problems, Standards, Systems Thinking
Steven Spear wrote that you can’t design a perfect system, you can only discover great systems. I wholeheartedly agree & over dinner tonight we were discussing some examples. Some people will suggest the perfect formula for calculating inventory or buffer […]
November 05, 2013 - (0) comments - Change, Dynamic Organisations, Leaders Developing People, Learning, Systems Thinking
I’ve heard it said a few times that if you focus on costs, the costs seem to go up. I didn’t find any specific quote on it in a Google search, but I have seen it happen. Rather than looking […]
September 17, 2013 - (0) comments - Change, Dynamic Organisations, Leadership, Solving Problems, Systems Thinking
“Who’s fault is this?” is something pretty much everyone has heard at some point in their lives. At work it can lead to a devastating culture of blame leading to fear of action. When we work in organisations that are […]
June 18, 2013 - 2 Comments - Change, Leadership, Lean, Learning
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